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Beaumont Park Medical Group is situated in the heart of Whitley Bay a few minutes from the coast. We are located between Whitley Bay High School and Southridge First School on Hepscott Drive.

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See a GP by video with Livi. Even at the weekend. Patients of Beaumont Park can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day ‐ both on weekdays and at weekends. The service is provided free on the NHS. You can download the Livi app to your mobile phone or tablet, at the App Store or Google Play. Or visit ww.livi.co.uk for more information.Livi GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here: Livi Link

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Beaumount Park Opening Hours
Day Open Close
Monday 08:00 18:00
Tuesday 08:00 18:00
Wednesday 08:00 18:00
Thursday 08:00 18:00
Friday 08:00 18:00
Saturday Closed
Sunday Closed
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Text Messageing

We are now able to send you text messages to remind you that you need a review or to remind you about an appointment. Please check with the receptionist that we have your up to date mobile phone number so that you can receive this service.

Friends and Family
PRG Minutes
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Covid vacination center. Unit 30 Royal Quays Outlet Centre Coble Dene North Shields NE29 6DW

Directions PDF of MAP Location Map for vaccination site
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New Patients

New patients are requested to attend a new patient health check with the practice nurse. To see if you are within the practice catchment area click on the practice logo below and enter your post code.

Patient Group

If you would like to be part of Beaumont Park Patient Group please contact Susan Harrison at the surgery for further details.

Confidentiality

All patient information is held on computer. All personal information is confidential and the consent of individual patients is needed before it can be given to anyone else. We may need to share information with other professionals involved in your care who also have a legal duty to keep it confidential.

Chaperones

Recent research suggests that patients like to be asked if they would like a chaperone present when they are examined. We can provide nurses (or reception staff) for this on some occasions or you can come back to a specially booked appointment if required.

Interpreter Service

We encourage the use of this service for non ‐ English speaking patients. It must be booked in advance.

Complaints

We need to know if you have problems with any of our services, often complaints and concerns can be handled informally. If necessary there is a clearly defined formal complaints procedure-details are available from the practice manager.

Violent or Abusive Behaviour

The practice has a zero tolerance approach and any patient who is violent, aggressive or abusive to any of our team could be removed from the practice list.

Carers

The practice wishes to identify those patients who are Carers to others and also those of our patients who are Cared for by someone so that they receive the appropriate level of help from us. For example, a Carer may have difficulty accessing a convenient appointment time to fit in with teir caring duties, similarly a person who is cared for may have the same problem. The receptionist will treat requests for appointments in these circumstances sensitively and will endeavour to meet the patients needs.

Mental Health North Tyneside Primary Care Psychological Therapies

Psychological Therapies information can be seen on health watch Here

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Doctor’s Special Interests.

Dr G Rae: General practice, Men’s Health, Relaxation Techniques.

Dr A McMenzie: General Practice, Diabetes, Sexual Health.

Dr C Burrell-Stella: General Practice, Child Health, Sexual Health., Psychiatry.

Dr R Keogh: General Practice

Practice Nursing Team

The practice Nurses are Wendy Bell, Michelle Lovatt and Emma Meachen each offers daily clinics, carrying out nursing activities such as chronic disease management, wound care, HRT/contraception, cervical smears, ear syringing, lifestyle advice, smoking cessation, travel advice, vaccinations, new patient checks and NHS health checks. Our Health Care Assistants are Kelly and Naomi who can do blood tests, blood pressure monitoring and stop smoking advice.

Nurse Practitioner

The practice now has a nurse practitioner, Heather Nicholls. Heather is a highly qualified advanced nurse. Heather can deal with all minor injuries and ailments such as coughs, colds, flu, chest infections, skin problems and aches and pains. Heather can also prescribe medication if needed.

District Nurses

The District Nurses carry out nursing activities with patients that are temporarily or permanently housebound. They also care for terminally ill patients at home liasing closely with the Macmillan service and the GPs.

Health Visitor

Eileen Younger offers advice and support on health and social issues relating to family health.She visits all new mothers and babies at home about 2 weeks after birth. Eileen will advise on childhood immunisations, feeding, growth and illness. She is family planning trained and will advise on contraception.

Pharmacist

Caryn Chan is a clinical pharmacist who works with the doctors to review prescribing policies and helps implement any new changes.

Dietician

The Dietician works on a Friday afternoon at Beaumont Park surgery , she advises on diabetes, gluten free diets etc. Referrals are made via the GP or practice nurse.

Midwife

Rachel Tullock runs ante-natal clinics at the Beaumont Park Surgery on Tuesday afternoon. She monitors and supports mothers throughout their pregnancy and immediately after the birth.

Practice Manager

Susan Harrison

Practice Administrator

Lisa Hogg

Administrative Team

Jacque, Karyn, Naomi, Jane, Kim, Paige, Carolynne and Pam.

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Services

  • Annual vascular/heart disease clinic
  • Annual kidney disease clinics
  • Annual respiratory clinics (asthma/copd) Antenatal clinic
  • Child development clinics/well baby clinic
  • Blood tests/blood pressure checks
  • Contraception
  • Weight management and dietary advice
  • Diabetes clinic
  • Smoking cessation
  • Advice can also be found at http://www.fitfortravel.nhs.uk

Repeat Prescriptions

These can be ordered by:

  1. Prescriptions can be ordered on-line via the on-line services tab above. please ask a member of our reception team for a user name and password.
  2. By Mobile application see on-line services tab above.
  3. Telephoning 0191 2939114 and leaving a message. Prescriptions will be ready 2 full working days after ordering.
  4. Ticking the appropriate box on your repeat prescription slip and either posting it to the surgery or placing it in the box provided at the entrance to the surgery.
  5. Prescriptions can be posted back to you if you provide a stamped addressed envelope.

Prescriptions are available 2 working days after ordering.Arrangements can also be made with local pharmacies for delivery of repeat prescriptions. You can also sign up for Electronic Prescribing which means no paper is printed, you nominate a pharmacy and we electronically send your prescription there. Please ask for details if you would like this to happen. Repeat medications need to be reviewed annually you may be asked to attend the surgery for this or completed by telephone with a GP reviewing your notes.

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Non NHS Services

The Government’s contract with GPs covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Questions and Answers

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload - the majority work up to 70 hours a week - and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.

I only need the doctor’s signature - what is the problem?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council or even the Police.

Isn’t the NHS supposed to be free?

The National Health Service provides most health care to most people free of charge, but there are exceptions: prescription charges have existed since 1951, and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees; in other cases, it is because the service is not covered by the NHS, for example, medical reports for insurance companies.

Surely the doctor is being paid anyway?

It is important to understand that GPs are not employed by the NHS, they are self-employed, and they have to cover their costs - staff, buildings, heating, lighting, etc - in the same way as any small business. The NHS covers the costs for NHS work, but for non-NHS work the fee is to cover the doctor’s costs.

What is covered by the NHS and what is not?

The Government’s contract with GPs covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their NHS patients are:

  • Accident/sickness insurance certificates
  • Certain travel vaccinations
  • Private medical insurance reports

Examples of non-NHS services for which GPs can charge other institutions are:

  • Medical reports for an insurance company
  • Some reports for the DSS/Benefits Agency
  • Examinations of local authority employees

Is it true that the BMA sets fees for non-NHS work?

The BMA suggests fees for non-NHS work which is not covered under a GP’s NHS contract, to help GPs set their own professional fees. However, these fees are guidelines only, not recommendations, and a doctor is not obliged to charge the rates suggested.

What will I be charged?

The BMA recommends that GPs tell patients in advance if they will be charged, and how much. It is up to the individual doctor to decide how much to charge, but the BMA produces lists of suggested fees which many doctors use. Surgeries often have lists of fees on the waiting room wall based on these suggested fees.

What can I do to help?

  • Not all documents need signature by a doctor, for example passport applications. You can ask another person in a position of trust to sign such documents free of charge.
  • If you have several forms requiring completion, present them all at once. This will reduce the time you will have to wait for them to be completed.
  • Do not expect your GP to process forms overnight: urgent requests may mean that a doctor has to make special arrangements to process the form quickly, and this will cost more. List of Fees

List of Fees
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TRAVEL ADVICE AND VACCINATIONS

If you are planning to travel abroad you may require certain vaccinations or be unaware about health advice relevant to your destination. We recommend that as part of your planning you come and see one of our Practice Nurses for advice ‐ please bear in mind that some itineraries may need courses of vaccinations which are required to be spread over several months to ensure you are fully protected before you travel. Ideally you should make an appointment as soon as your holiday plans are known. Our Practice Nurse has up-to-date information and would be delighted to discuss your individual requirements. It is important to note that you will be charged for some of your holiday vaccinations as these are not available free of charge under the NHS.

PRE-TRAVEL HEALTH RISK ASSESSMENT

A detailed pre-travel health risk assessment is carried out prior to administering vaccinations, primarily to ensure that there are no known contra-indications to the travel vaccinations or anti-malarial treatment prescribed. This also helps us to determine any other travel health risks which may be associated with your itinerary.You can download a copy of our Travel Risk Assessment Form below or pick up a copy from our surgery Reception. To save time at your appointment we would like you to fill in the form and hand it in to Reception a few days before you are due to see the Nurse. This will enable her to have details of the vaccination requirements relevant to your travel plans available for your appointment. Risk document

TRAVEL VACCINATION CHARGES

A list of travel vaccinations which attract a charge is available to download below. All prices quoted are inclusive of VAT at 20% plus Nursing and Administration charges. Please note that all items are payable in advance of treatment and are subject to price reviews. Payment must be received before the practice orders the following vaccinations on your behalf:

  • Japanese Encephalitis
  • Tick Borne Encephalitis
  • RabiesHepatitis BCholera

How To Pay

Please make cheques payable to : Beaumont Park Medical Group. If paying by cash please ensure that you have the correct change. We do not routinely have change available.TRAVEL VACCINATION CHARGES

Travel Vaccination Charges

HELPFUL WEBSITES

You may also find the following websites useful. Foreign & Commonweath Office Website· There is much useful information under the Travelling and Living Overseas section which also gives advice country by country. NHS Choices Find information under the A-Z section - Travel Advice. National Travel Health Network and CentreEnter the Travellers section. The National Travel Health Network and Centre (NaTHNaC) provides health information for both health professionals and travellers. The information has been compiled by the NaTHNaC clinical and scientific team, and is updated regularly. You will be able find information about Health risks in your destination country, Country Information Pages, general health and safety advice, Health Information Sheets, reports of disease outbreaks, news and Outbreak Surveillance Database

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Appointments:

Doctor’s appointment times are normally 10 minutes long. Appointments can be made by telephoning the surgery, in person or using the on line appointment system. You can see any doctor you wish but if possible please see the same doctor for the same problem. Urgent appointments will be offered the same day - routine appointments with a doctor are usually available within a few days (may be longer for a specified doctor). Routine appointments can be booked 2 months in advance.

Extended hours:

For those who wish to be seen out of normal working hours, we have: Early morning appointments and Late evening appointments

Telephone consultations:

You don’t always need a face to face appointment and can request a telephone appointment. Telephone appointments can be useful for advice, reviews, flare up of an existing or past problem and a number of other things that do not require a face to face consultation. You can book a telephone appointment in advance.

Home Visits:

If you require a home visit, please phone before 10.00am and, if possible, give the receptionist some indication of the nature of your problem. This enables the doctor to assess the urgency of your condition, plan other home visits and working arrangements around your visit. Home visits are an essential, but an extremely time consuming part of a doctors working day. For approximately every 3 patient’s seen at home 12 can be seen at the surgery. We therefore request that home visits are reserved only for the truly housebound or seriously ill. Their misuse can disadvantage those in genuine need. If, for example a friend or relative takes you for your shopping or to visit someone, perhaps they could also bring you to the surgery for an appointment.

Test Results:

Patients are responsible for contacting the surgery to find out the results of investigation such as blood tests, urine tests, x-rays and ECGs. Results can be requested on Tel 0191 251 4548 between 1.30pm-2.30pm.

Online Appointments

If you would like to use the on-line appointment service please ask for a username and password. This is the same username and password that you use to order repeat medication.

Please note if you are making a telephone appointment you should include the telephone number that you can be contacted on in the comments box.

Unfortunately we can not guarantee you will receive a call at the exact time of your appointment, it may be earlier or later.

On-Line Appointment

Please read the following carefully.

It is not possible for us to guarantee the security of information sent over the internet. It would be theoretically possible for a third party to intercept and read prescription requests sent from this site. If this is of concern to you we suggest ordering your prescriptions as previously (see information page )

If you do wish to order your repeat prescription via the Internet, please ask the surgery for a username and password and then click the link below.

The practice now have a pharmacy team that support the practice. The pharmacy team will be doing annual medication reviews for medications that are issued on a repeat prescription. Medication reviews are very important as they allow us to ensure that you are taking your medication properly and that it continues to be effective.

Most medication reviews can be done electronically. You will receive a call from our pharmacy team to check that you are happy to receive a review electronically. The team can help you compete your Review and help you get the most benefit from the medication you are prescribed.

Repeat Prescription
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New Patient Registration

We do not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation, appearance or medical condition. We accept requests to join the list from eligible people who live in the practice area (Beaumont Park Catchment Area).

To register as a new patient, you will be given a new patient pack which includes a health status questionnaire for your completion. These forms are available from our reception desk.

We will also require proof of identity and entitlement to free NHS healthcare. You will be asked for proof of identification i.e passport, birth certificate, utility bill etc. If you are eligible to join you will become a patient of the practice, but not of a particular GP. You may express a preference to consult a particular GP but this cannot be guaranteed.

Should you have any chronic diseases i.e. diabetes, asthma, ischaemic heart disease etc, you will be advised to make an appointment to see our health care assistant for a new patient check. From this appointment you will be directed to the appropriate services in order that you will receive the best possible care.

Medical treatment is available from the date of registration. Please contact reception for further information.

Please Click the GSM1 PDF and New Patient Questionnaire below to download copies.

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