Appointments: Doctor’s appointment times are normally 10 minutes long. Appointments can be made by telephoning the surgery, in person or using the on line appointment system. You can see any doctor you wish but if possible please see the same doctor for the same problem. Urgent appointments will be offered the same day - routine appointments with a doctor are usually available within a few days (may be longer for a specified doctor). Routine appointments can be booked 2 months in advance. Extended hours: For those who wish to be seen out of normal working hours, we have: Early morning appointments and  Late evening appointments Telephone consultations: You don’t always need a face to face appointment and can request a telephone appointment. Telephone appointments can be useful for advice, reviews, flare up of an existing or past problem and a number of other things that do not require a face to face consultation. You can book a telephone appointment in advance. Home Visits: If you require a home visit, please phone before 10.00am and, if possible, give the receptionist some indication of the nature of your problem. This enables the doctor to assess the urgency of your condition, plan other home visits and working arrangements around your visit. Home visits are an essential, but an extremely time consuming part of a doctors working day. For approximately every 3 patient’s seen at home 12 can be seen at the surgery. We therefore request that home visits are reserved only for the truly housebound or seriously ill. Their misuse can disadvantage those in genuine need. If, for example a friend or relative takes you for your shopping or to visit someone, perhaps they could also bring you to the surgery for an appointment. Test Results: Patients are responsible for contacting the surgery to find out the results of investigation such as blood tests, urine tests, x-rays and ECGs. Results can be requested on Tel 0191 251 4548 between 1.30pm-2.30pm.

Appointments: Doctor’s appointment times are normally 10 minutes long. Appointments can be made by telephoning the surgery, in person or using the on line appointment system. You can see any doctor you wish but if possible please see the same doctor for the same problem. Urgent appointments will be offered the same day - routine appointments with a doctor are usually available within a few days (may be longer for a specified doctor). Routine appointments can be booked 2 months in advance. Extended hours: For those who wish to be seen out of normal working hours, we have: Early morning appointments and  Late evening appointments Telephone consultations: You don’t always need a face to face appointment and can request a telephone appointment. Telephone appointments can be useful for advice, reviews, flare up of an existing or past problem and a number of other things that do not require a face to face consultation. You can book a telephone appointment in advance. Home Visits: If you require a home visit, please phone before 10.00am and, if possible, give the receptionist some indication of the nature of your problem. This enables the doctor to assess the urgency of your condition, plan other home visits and working arrangements around your visit. Home visits are an essential, but an extremely time consuming part of a doctors working day. For approximately every 3 patient’s seen at home 12 can be seen at the surgery. We therefore request that home visits are reserved only for the truly housebound or seriously ill. Their misuse can disadvantage those in genuine need. If, for example a friend or relative takes you for your shopping or to visit someone, perhaps they could also bring you to the surgery for an appointment. Test Results: Patients are responsible for contacting the surgery to find out the results of investigation such as blood tests, urine tests, x-rays and ECGs. Results can be requested on Tel 0191 251 4548 between 1.30pm-2.30pm.